Privacy Policy

At GROVEside (operated by GROVEside La Mama BV), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

Who We Are

GROVEside is a professional event and retreat space located in Demoville, Demoland. Entity Name: GROVEside La Mama BV Address: 123 Demo Street, 9999 Demoville, Demoland VAT Number: BE 0742576075 Website: https://groveside.be Contact Email: info@example.com

Data We Collect

We may collect and process the following data about you:

• Identity Data: Name, surname.
• Contact Data: Email address, phone number, billing address.
• Usage Data: Information about how you use our website and services.
• Technical Data: IP address, browser type, and location data when you visit our site.

How We Use Your Data

We use your data for the following purposes:

• To process and manage your reservations and inquiries.
• To communicate with you regarding your stay or event.
• To send you our newsletter (only with your explicit consent).
• To improve our website and customer service experience.
• To comply with legal and regulatory obligations.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, booking data is retained for 7 years to comply with Belgian tax laws.

Your Rights

Under the GDPR, you have the following rights:

• The right to access: You can request a copy of the personal data we hold about you.
• The right to rectification: You can request that we correct any inaccurate or incomplete data.
• The right to erasure: You can request that we delete your personal data under certain conditions.
• The right to restrict processing: You can object to the processing of your data.
• The right to data portability: You can request that we transfer your data to another organization.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences. You can manage your cookie preferences through our cookie consent bar or your browser settings.

Contact for Privacy Matters

If you have any questions about this Privacy Policy or our data practices, please contact our data controller: Name: GROVEside La Mama BV Email: privacy@groveside.be Address: 123 Demo Street, 9999 Demoville, Demoland

If you believe that your data is being handled incorrectly, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).